Printing - general – Accton Technology EN2024-6 User Manual

Page 97

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Troubleshooting

91

Printing - General

Problem
No. 1

When using 10BaseT cabling, the Print Server unit does not
work.

Solution
No. 2

Check the Hub’s link LED for the port to which the Print Server is
connected. If it is off, there is a problem in the network cable. If using
10BaseT or 100BaseT, check the LED next to the connector. It
should be on if the network connection is OK.

Problem
No. 2

A printing device connected to the a Print Server port cannot
print or prints garbage.

Solution
No. 2

Check the following:

Cable connection between Print Server and printer.

Serial port configuration, if a serial device.

Printer driver in the application program or Windows matches the

printer.

Problem
No. 3

The Configuration button on the Printer Status screen in BiAdmin
is grayed out, even though my printer in bi-directional.

Solution
No. 3

The button is unavailable if the printer is busy. You must wait until
the printer is idle.

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