Progressive International Electronics RLM 2 - Manual (Page 5)

RLM Systems Installation Guide Version 3.0 © November 2008
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REMOTE LINE MONITORING SYSTEMS
Warranty
Progressive International Electronics, Inc. (PIE) warrants to the Purchaser of the RLM equipment
manufactured by PIE against defects in material or workmanship for 1 (one) year from date of
shipment. Seller will replace or repair defective parts or replace and issue credits to the Purchaser’s
account in accordance with the following Conditions of Warranty.
Conditions of Warranty
C A Return Material Authorization (RMA) must be obtained from PIE before returning any defective
component of the system. Credit will be applied only after the defective part(s) are received and
inspected.
C Decisions to repair or replace defective equipment are solely at the discretion of PIE.
C When parts shipments are made prior to receiving the required warranty request and defective
parts, they will be billed to the Purchaser.
C In all cases, approved warranty requests will be expedited by issuing the appropriate credit to the
Purchaser’s account and shipping replacement parts.
C Credits will not be issued for parts and no cash refunds for warranty credits will be made.
C All components and parts must be returned to the factory prepaid and, in turn, replacement
components and parts will be returned prepaid by the factory.
C PIE’s warranty applies only if the equipment has been installed and used in accordance with
PIE’s instructions. The warranty is void if any unauthorized alteration or addition has been made
to the equipment or if it has been subject to damage caused by abuse, misapplication, accident
or improper operation.
C PIE’s liability for any damages, including contribution and indemnification, arising out of or in
any way connected with the supplying of the equipment or its use, shall not in any case exceed
the cost of repair of the equipment as herein provided. Upon expiration of the warranty, all such
liability, as well as any other liability, shall terminate.
C Nothing contained herein shall make the Purchaser, its agents or employees, an agent or
representative of PIE. PIE assumes no responsibility of any act, omission, representation or
warranty by the Purchaser or anyone else except as expressly stated herein.
C The final decision as to the validity of any claims arising under the warranty shall be determined
solely by PIE.
The foregoing warranty is in lieu of all other warranties, expressed or implied, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose which
exceed the aforesaid obligations and are hereby disclaimed and excluded by Progressive
International Electronics.