Ameriphone IIIP TTY - Manual (Page 22)

SYMPTOM
Nothing happens when DIALOGUE TTY is turned
on
Batteries run down too soon after charging
No dial tone for keyboard dialing
Nothing happens after you dial from keyboard
NO NUMBER TO DIAL shows up on the screen
when you try to redial a phone number
NO DIRECT CONNECT shows up on the screen
when you turn on Auto Answer
No transmission through the acoustic cups
Garbled message displayed on screen when
using acoustic cups
Handset will not stay in cups
Printer does not print
The last line of a conversation is not printed
Incorrect print size.
CHAPTER 9
TROUBLE SHOOTING
If any problem should arise during operation of your TTY, go through the suggestions listed below. Should the
difficulty persist, contact AMERIPHONE or your authorized dealer for assistance.
CAUSE AND CORRECTIVE ACTIONS
No power. Check to make sure that both ends of
the AC adapter/charger are firmly plugged in. If
you are using batteries, make sure that each bat-
tery is properly installed and that they are properly
charged.
Batteries are not charged properly. Completely
drain the batteries by turning on the TTY and leav-
ing it on until the power goes off. Recharge it for
14 hours. If this does not work, your batteries may
be too old and need to be replaced.
Check to make sure both ends of the telephone
cord are firmly plugged in.
Make sure you press after dialing the
number. Pressing completes the dialing
sequence.
The DIALOGUE III/III-P only remembers the last
phone number dialed from the keyboard.
Check to make sure that both ends of the phone
cord are firmly plugged in.
Check the setting of the telephone line connection.
There must be no telephone line plugged in.
Check to make sure that the handset is firmly cou-
pled to the acoustic cups.
Check to make sure the is no grease or oil on the
inside surface of the cups or the handset. Clean
those areas periodically with mild soap and a damp
cloth.
Check to make sure the printer is turned on.
Hold down
and press P to toggle the
printer ON/ OFF.
Pressing the key will cause the printer to
print out any uncompleted lines of conversation.
Select big size print and then medium size print or
vice versa.
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