Brocade Network OS Message Reference v4.1.1 - Manual (Page 38)

22 Network OS Message Reference
53-1003227-01
Responding to a RASLog message
1
Looking up a message
Messages in this manual are arranged alphabetically by Module ID, and then numerically within a
given module. To look up a message, copy down the module (see
Table 8 on page 24) and the error
code and compare this with the Table of Contents or look up lists to determine the location of the
information for that message.
The following information is provided for each message:
• Module and code name for the error
• Message text
• Message type
• Class (for Audit messages only)
• Message severity
• Probable cause
• Recommended action
Gathering information about the problem
The following are the common steps and questions to ask yourself when troubleshooting a system
message:
• What is the current Network OS version?
• What is the switch hardware version?
• Is the switch operational?
• Assess impact and urgency:
- Is the switch down?
- Is it a standalone switch?
- How large is the fabric?
- Is the fabric redundant?
• Execute the show logging raslog command on each switch.
• Execute the copy support command.
• Document the sequence of events by answering the following questions:
- What happened just before the problem?
- Is the problem repeatable?
- If so, what are the steps to produce the problem?
- What configuration was in place when the problem occurred?
• Did a failover occur?
• Was Power-On Self-Test (POST) enabled?
• Are serial port (console) logs available?
• What and when were the last actions or changes made to the system?