Avaya EA401 User Manual
Page 15
Avaya Inc.
Installation and Operation
Model EA401
Page 15
Warranty
Avaya warrants your product to be free of defects in material and workmanship for a period of one year.
Avaya will repair or replace any defective unit that is under warranty free of charge.
This warranty is null and void if any non-authorized modifications have been made to this product, or if
it has been subjected to misuse, neglect, or accident. This warranty covers bench repairs only; such
repairs must be made at Avaya or an authorized service depot. Avaya is not responsible for costs
incurred for on-site service calls, freight, or brokerage.
A return authorization must be obtained prior to warranty claims or repairs.
Disclaimer
The products covered by this manual are designed for use in Industrial Environments and/or Hazardous
Locations. Due to the range of possible applications for these instruments the manufacturer will not be
responsible for damages or losses of any kind suffered as a result of the use of this product, including
consequential damages.
Warning
Avaya’s Model EA401 Explosive Atmosphere telephone must NOT be opened by the user, doing so
voids the warranty and safety approvals. The EA401 handset and fuse are externally accessible parts
which may be safely serviced by the user following procedures described in the manual.
Service Telephone Number
Avaya provides a customer service telephone number which is toll-free within North America. If you
need assistance when installing or operating this product, please call the toll-free telephone number
between regular business hours (8:00AM-5:00PM), Eastern Standard Time. If you are calling outside of
regular business hours, please leave a detailed message, and a member of Avaya’s Service
Department will return your call as soon as possible. If your product requires service, Avaya personnel
will supply you with an RMA (return materials authorization) number over the telephone or through our
web site product return page. This number must be included with your return address and the name of
the person to contact.
Avaya Inc.
211 Mt. Airy Road
Basking Ridge, NJ 07920
Toll-free: 1-866-GOAVAYA (1-866-462-8292)
Outside the US: +1-908-953-6000
www.avaya.com