Warranty and service – Airstream NTERSTATE User Manual

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WARRANTY AND SERVICE

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CHANGES IN DESIGN

Airstream reserves the right to make changes in design and improvements upon its

products from time-to-time, without imposing upon itself any obligation to install ad-

ditional features in your motorhome.

CONSUMER ARBITRATION PROGRAM

Airstream, Inc. participates in the consumer Arbitration Program for Recreational

Vehicle (CAP-RV). This third-party dispute resolution program is available, at no charge

to you, to settle unresolved warranty disputes for recreational vehicles. This dispute

resolution program reviews eligible product and service related complaints involving

warranty covered components.

To find out more about this program, or to request an application/brochure, please call

the Arbitration Administration office toll-free 800.279.5343.

For recreational vehicles purchased in the State of California: The CAP-RV program

operates as a certified mechanism under the review of the California Arbitration

Certification Program. You must utilize the arbitration program before claiming rights

conferred by 15 USC section 2310 (Uniform Commercial Code) or Civil Code section

1793.22(b) (Son-Beverly Warranty Act). You are not required to use the program if you

choose to seek redress by pursuing rights and remedies not created by those laws.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO

HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

AIRSTREAM, INC.

419 West Pike Street

P.O. Box 629

Jackson Center, OH 45334-0629

Tele: 937-596-6111

Fax: 937-596-6539

E-mail: www.airstream.com

WARRANTY EXPLANATION

Along with your new Airstream motorhome, you have purchased the Airstream Limited

Warranty. Read your Limited Warranty carefully. It contains the entire agreement with

respect to Airstream’s obligation on the Limited Warranty on your new vehicle. The

terms of the Limited Warranty, and only those terms, will define Airstream’s responsi-

bility. When you receive your Limited Warranty file it for safekeeping.

Upon proof of purchase date to any Airstream Dealer Service Center, defects in materi-

als or workmanship will be repaired or replaced without cost to the owner for a period

of thirty six (36) months from the original purchase date, or 36,000 miles (57,937 kilome-

ters), whichever occurs first. Written warranties of some manufacturers of components

of the motorhome will be honored by Airstream for the duration on that manufacturer’s

warranty.

The Airstream Limited Warranty Excludes:

Normal Wear:

Items such as water purifier packs, curtains, upholstery, floor coverings, window, and

vent seals may show wear within the one year Limited Warranty period depending

upon the amount of usage, weather and atmospheric conditions.

Accident

Damage caused by accident is usually visible, and we strongly urge our dealers and

customers to inspect the motorhome upon delivery for any damage caused by ac-

cident while being delivered to the dealer, or while it is on the dealer’s lot. Damage

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