Avaya POLYCOM 8400-SES - Manual (Page 2)

CRK; Reviewed:
SPOC 7/1/2011 Solution & Interoperability Test Lab Application Notes
©2011 Avaya Inc. All Rights Reserved.
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Polycom8400-SES
1. Introduction
These Application Notes describe the procedures for configuring Polycom® SpectraLink® 8400
Series Telephones (8440 and 8450) which were compliance tested with Avaya Aura®
Communication Manager and Avaya Aura® SIP Enablement Services.
Polycom® SpectraLink® 8400 series Telephones (herein referred to as SpectraLink 8400 Series)
improve productivity and responsiveness for on-site mobile professionals across a wide range of
industries, including healthcare, retail, manufacturing and hospitality. Built on open standards,
SpectraLink 8400 Series transforms the delivery of mobile enterprise applications by bringing
the power of thin client and browser technology to front-line professionals in an easy-to-use and
easy-to-manage interface. Additionally, SpectraLink 8400 Series supports a broad range of
interfaces to enterprise-grade PBX, wireless LAN, and infrastructures to deliver maximum
interoperability with the low cost of ownership.
These Application Notes assume that Communication Manager and SIP Enablement Services are
already installed and basic configuration steps have been performed. Only steps relevant to this
compliance test will be described in this document. For further details on configuration steps not
covered in this document, consult reference [1], [2], and [3].
2. General Test Approach and Test Results
The general test approach was to place calls to and from SpectraLink 8400 Series and exercise
basic telephone operations. The main objectives were to verify the following:
 Registration
 Codecs (G.711MU and G.729A)
 Inbound calls
 Outbound calls
 Hold/Resume
 Call termination (origination/destination)
 Transfer with Shuffling enabled (origination/destination/ attended/unattended)
 Transfer with Shuffling disabled (origination/destination/ attended/unattended)
 Three party conference (origination/destination)
 Avaya Feature Name Extension (FNE)
o Call Park
o Call Pickup
o Call Forward (Unconditional, Busy/no answer)
 MWI
 Voicemail
 Serviceability
2.1. Interoperability Compliance Testing
The interoperability compliance test included features and serviceability. The focus of the
interoperability compliance testing was primarily on verifying call establishment on SpectraLink
8400 Series. SpectraLink 8400 Series operations such as inbound calls, outbound calls,