Scanning and pc fax problems – Brother MFC-5890CN User Manual

Page 170

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Troubleshooting

160

13

Scanning and PC Fax problems

13

The network scanning feature does not work in Windows

®

The network PC Fax feature does not work in Windows

®

13

Firewall settings on your PC may reject the necessary network connection for network printing, network
scanning and PC Fax. If you are using Windows

®

Firewall and you installed MFL-Pro Suite from the

CD-ROM, the necessary Firewall settings have already been made. If you did not install from the CD-ROM
follow the instructions below to configure Windows

®

Firewall. If you are using any other personal firewall

software, see the User’s Guide for your software or contact the software manufacturer.

UDP Port number information for Firewall configuration

13

1

Add Port number 137 if you still have trouble with your network connection after you added port 54925 and 54926. Port number 137 also supports
printing, PhotoCapture Center™ and Remote Setup over the network.

Windows

®

XP SP2 users:

13

a

Click the Start button, Control Panel, Network and Internet Connections and then
Windows Firewall. Make sure that Windows Firewall on the General tab is set to On.

b

Click the Advanced tab and Settings... button.

c

Click the Add button.

d

Add port 54925 for network scanning by entering the information below:
1. In Description of service: Enter any description, for example, “Brother Scanner”.
2. In Name or IP address (for example 192.168.0.12)
or the computer hosting this service on your network
: Enter “Localhost”.
3. In External Port Number for this service: Enter “54925”.
4. In Internal Port Number for this service: Enter “54925”.
5. Make sure UDP is selected.
6. Click OK.

e

Click the Add button.

f

Add port 54926 for Network PC-Fax by entering the information below:
1. In Description of service: Enter any description, for example, “Brother PC Fax”.
2. In Name or IP address (for example 192.168.0.12)
or the computer hosting this service on your network
: Enter “Localhost”.
3. In External Port Number for this service: Enter “54926”.
4. In Internal Port Number for this service: Enter “54926”.
5. Make sure UDP is selected.
6. Click OK.

UDP Port

Network Scanning

Network PC-Fax

Network Scanning and

Network PC-Fax

1

External Port number

54925

54926

137

Internal Port number

54925

54926

137

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