12 - 4 troubleshooting and routine maintenance – Brother FAX-2440C User Manual

Page 149

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12 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Unable to
Change

Unable to
Clean

Unable to
Init.

Unable to
Print

Unable to
Scan

The machine has a mechanical
problem.
OR
A foreign obstacle, such as a clip
or ripped paper, is in the machine.

Open the scanner cover and remove any
foreign obstacles from inside the machine. If
the error message continues, disconnect the
machine from the power for several minutes
then reconnect it. The machine's memory will
hold faxes for several hours, so you will not lose
any important messages. If the error message
continues after the machine was disconnected,
please follow the procedure below to transfer
the faxes to another fax machine.
Check whether the machine has faxes in
memory
1. Press Menu/Set, 9, 0, 1.
2. If the machine has no faxes, disconnect the

machine from the power source for several
minutes and then reconnect it.
OR
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
OR
For MFC-620CN, you can forward the
remaining faxes to your PC. Please see
Transfer faxes to your PC.

Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3. Enter the fax number to which faxes will be

forwarded.

4. Press Black Start.
5. After faxes are transferred, disconnect the

machine from the power source for several
minutes and then reconnect it.

You can transfer the Fax Journal report to
another fax machine by pressing Menu/Set, 9,
0, 2 in Step1.

Transfer faxes to your PC (MFC-620CN only)
You can move the faxes from your machine’s
memory to your PC.
1. Press Menu/Set, 2, 5, 1.
2. Using

or

, select 1.PC Fax Receive,

and then press Menu/Set.
The LCD will ask if you want to transfer a fax
to your PC.

3. To transfer all faxes to your PC, press 1.

OR
To keep all faxes in the machine’s memory,
press 2.

4. After faxes are transferred, disconnect the

machine from the power source for several
minutes, and then reconnect it.

(For details see Using Brother PC-FAX
software
on page 5-1 in Software User’s Guide
on the CD-ROM.)

ERROR MESSAGES

ERROR
MESSAGE

CAUSE

ACTION

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