Brother MFC-5490CN User Manual

Page 129

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Troubleshooting and Routine Maintenance

115

B

High Temperature The print head is too warm.

Allow the machine to cool down.

Hub is Unusable. A Hub or USB Flash memory drive

with Hub has been connected to the
USB direct interface.

A Hub or USB Flash memory drive with Hub are
not supported. Unplug the device from the USB
direct interface.

Init Unable XX The machine has a mechanical

problem.

OR

A foreign object such as a clip or
ripped paper is in the machine.

Open the scanner cover and look inside the
machine for foreign objects and paper scraps. If
the error message continues, see Transferring
your faxes or Fax Journal report
on page 117
before disconnecting the machine so you will not
lose any important messages.

Then, disconnect the machine from the power
for several minutes, then reconnect it.

Ink Low Black

Ink Low Yellow

Ink Low Cyan

Ink Low Magenta

One or more ink cartridges are
running out of ink. If a sending
machine has a color fax, your
machine’s ‘handshake’ will ask that
the fax is sent as black & white. If
the sending machine has the ability
to convert it, the color fax will be
printed at your machine as a black
& white fax.

Order a new ink cartridge. You can continue
printing until the LCD shows Cannot Print.
(See Ordering accessories and supplies
on page ii and
Replacing the ink cartridges
on page 121.)

Low Temperature The print head is too cold.

Allow the machine to warm up.

Media Error

The memory card is either
corrupted, improperly formatted, or
there is a problem with the memory
card.

Put the card firmly into the slot again to make
sure it is in the correct position. If the error
remains, check the media drive (slot) of the
machine by putting in another memory card that
you know is working.

Media is Full. The memory card or USB flash

memory drive you are using already
contains 999 files.

Your machine can only save to your memory
card or USB flash memory drive if it contains less
than 999 files. Try deleting unused files to free
some space and try again.

No Caller ID

There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller ID
service from your telephone
company.

If you want to use the Caller ID feature call your
telephone company. (See Caller ID on page 44.)

No Cartridge

An ink cartridge is not installed
properly.

Take out the new ink cartridge and re-install it
slowly until it clicks. (See Replacing the ink
cartridges
on page 121.)

No File

The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.

Put the correct memory card or USB Flash
memory drive into the slot again.

Error Message

Cause

Action

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