Cannot load sheets, Paper is not cut neatly, Paper is not cut – Canon imagePROGRAF iPF6400 User Manual

Page 97

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3

Press the OK button.

Roll paper cannot be inserted into the paper feed slot

Roll paper cannot be inserted into the paper feed slot

Cause

Corrective Action

The roll paper is warped.

Straighten out curls and reload the roll.

Paper is jammed by the paper feed slot.

Remove the jammed paper.
(See "Clearing Jammed Roll Paper.")

→P.91

(See "Clearing a Jammed Sheet, Fed Manually.")

→P.94

After a roll was advanced, the paper was manually pulled out by force, closing
the Paper Feed Slot.

Remove the roll and open the paper feed slot.
(See "Removing the Roll from the Printer.")

→P.14

Cannot load sheets

Cannot load sheets

Cause

Corrective Action

The paper source selection is incorrect.

Press the Load button and select the paper source.

Paper is not cut neatly

Paper is not cut neatly

Cause

Corrective Action

The paper is bent or curled at the cut position.

Straighten out any curling by the edges of the paper.

Paper rises by the ends of the cut position before
it is cut.

Reload the paper correctly.

You are using paper that cannot be cut with the
Cutter Unit.

Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a
cutting tool to cut the roll after printing.
(See "Specifying the Cutting Method for Rolls.")

→User's Guide

Cut Speed is not configured correctly in the Con-
trol Panel menu.

Change the Cut Speed setting in the Control Panel menu.
(See "Menu Structure.")

→P.55

During cutting, printed documents fall out at an
angle.

In the Control Panel menu, set Cutting Mode to Eject. Hold documents after print-
ing, as they are cut.
(See "Specifying the Cutting Method for Rolls.")

→User's Guide

Paper is not cut

Paper is not cut

Cause

Corrective Action

The printed document became caught on a foreign object by the
Output Tray, which lifted the document. The Cutter passed under
the paper.

Remove the foreign object by the Output Tray to enable the printer to
eject the printed document, keeping it level.

In the printer driver, No or Print Cut Guideline is specified in
Automatic Cutting.

Specify Yes in Automatic Cutting in the printer driver.

In the Control Panel menu, Cutting Mode is set to Eject or Man-
ual
.

If the Cutting Mode is Eject, press the Cut button to cut the paper.
If the Cutting Mode is Manual, cut rolls with scissors or the like.

iPF6400

Roll paper cannot be inserted into the paper feed slot

Basic Guide

Troubleshooting

Problems Regarding Paper

97

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