Canon VIXIA HF G30 - Manual (Page 160)

Troubleshooting
160
No picture appears on the viewfinder.
- Pull out the viewfinder to activate it.
Audio cannot be recorded.
- When using a microphone connected to the MIC terminal, make sure the microphone is turned
on. Also, make sure its battery is not exhausted.
- The audio recording level is not set correctly (A 81).
Sound is distorted or is recorded at lower levels.
- When recording near loud sounds (such as fireworks, shows or concerts), sound may become
distorted or it may not be recorded at the actual levels. Adjust the audio recording level
manually (A 81).
The picture is displayed correctly but there is no sound from the built-in speaker.
- Speaker volume is turned off. Adjust the volume (A 96).
- If the STV-250N Stereo Video Cable is connected to the camcorder, disconnect it.
Memory Card and Accessories
Cannot insert the memory card.
- The memory card was not facing the correct direction. Turn the memory card over and insert it.
Cannot record on the memory card.
- The memory card is full. Delete some recordings (A 98, 107) to free some space or replace
the memory card.
- Initialize the memory card (A 36) when you use it with the camcorder for the first time.
- The LOCK switch on the memory card is set to prevent accidental erasure. Change the position
of the LOCK switch.
- A compatible memory card must be used to be able to record movies on a memory card
(A 35).
- The folder and file numbers have reached their maximum value. Set > [File Numbering]
to [Reset] and insert a new memory card.
The wireless controller will not work.
- Set q > [Wireless Remote Control] to [On].
- Replace the battery of the wireless controller.
Connections with External Devices
Video noise appears on the TV screen.
- When using the camcorder in a room where a TV is located, keep a distance between the
compact power adapter and the power or antenna cables of the TV.
Playback looks fine on the camcorder but there is no image on the TV screen.
- The video input on the TV is not set to the video terminal to which you connected the
camcorder. Select the correct video input.
The camcorder is connected using the supplied High Speed HDMI cable, but there is no picture
or sound from the HDTV.
- Disconnect the High Speed HDMI cable and then restore the connection or turn the camcorder
off and then on again.
- When q > [HDMI Output] is set to an option other than [k Automatic], the external
monitor is not compatible with the signal output from the camcorder. Set [HDMI Output] to
[k Automatic] or an option compatible with the monitor.
COP
Y