C op y – Canon VIXIA HF G30 User Manual

Page 164

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Troubleshooting

164

Mem. Card Unable to recognize the data

- The memory card contains scenes recorded using a video configuration that is not supported

(PAL or SECAM). Play back the recordings in the memory card with the device originally used
to record them.

Memory card A/B writing error Attempt to recover the data? (Can take up to 3 min.)

- This message will appear the next time you turn on the camcorder if power supply was

accidentally interrupted while the camcorder was writing to the memory card. Select [Recover]
to try to recover the recordings. If you inserted a memory card that contains scenes recorded
using another device, we recommend that you select [No].

Memory card cover is open

- After inserting a memory card, close the double memory card slot cover.

Memory card is full

- The memory card is full. Delete some recordings (A 98, 107) to free some space or replace

the memory card.

Memory card is write-protected

- The LOCK switch on the memory card is set to prevent accidental erasure. Change the position

of the LOCK switch.

Need to recover files from the memory card. Change the position of the LOCK switch on the
memory card.

- This message will appear the next time you turn on the camcorder if power supply was

accidentally interrupted while the camcorder was writing on the memory card and later the
position of the card's LOCK switch was changed to prevent erasure. Change the position of the
LOCK switch.

No memory card

- Insert a compatible memory card into the camcorder (A 35).

No photos

- There are no photos to play back.

No scenes

- There are no scenes on the memory card selected.

Not enough available space

- Delete some recordings to free some space (A 98, 107).
- Set the recording mode to 5 Mbps for AVCHD movies or 3 Mbps for MP4 movies.
- The available space on the memory card is less than the size of the recordings you are trying to

copy. Delete some recordings to free some space (A 98, 107) or reduce the number of
recordings to copy.

Number of scenes already at maximum

- The number of scenes on the memory card has reached 3,999 (the maximum number of

scenes for AVCHD movies). Delete some scenes (A 98) to free some space.

Recording was stopped due to insufficient write speed of the memory card

- The write speed of the memory card was too slow so recording was stopped. Replace the

memory card with one rated SD Speed Class 4, 6 or 10.

- When the recording mode is 28 Mbps LPCM (59.94P), 28 Mbps (59.94P) or 35 Mbps (59.94P),

you must use a memory card rated SD Speed Class 6 or 10.

- When recoding movies using slow & fast motion, you must use a memory card rated SD Speed

Class 10.

- After repeatedly recording, deleting and editing scenes (fragmented memory), it will take longer

to write data on the memory card and recording may stop. Save your recordings (A 108) and
initialize the memory card (A 36).

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