Canon PIXMA iP100 - Manual (Page 78)

74 Troubleshooting
Error Message Appears on a PictBridge Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge
compliant device and the countermeasures to clear them.
Note
z This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The
error messages and operations may vary depending on the device you are using. For errors on non-
Canon PictBridge compliant devices, check the status of the Alarm lamp and take the appropriate
action to clear the error. For details, see “Alarm Lamp Flashes Orange” on page 67.
z For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message On
PictBridge Compliant
Device
Action
“Printer in use” Images are being printed from the computer.
Wait until printing ends.
If the printer is warming up, wait until the warm-up ends. When it is ready, the
printer starts printing automatically.
“No paper” Load paper in the Rear Tray, and select Continue* in the display on your
PictBridge compliant device.
* To resume printing, you can press the RESUME/CANCEL button on the
printer instead of selecting Continue.
“Paper jam” Select Stop in the display on your PictBridge compliant device to stop printing.
Remove the jammed paper, load new paper, press the RESUME/CANCEL
button on the printer, and try printing again.
“Paper lever error” Adjust the position of the Paper Thickness Lever according to the type of paper
you are printing on.
See “Paper Handling” on page 11.
Depending on the printing content, the printing surface may become scratched
or the corners or edges of the paper may become smudged even for the types
of paper to set the lever to the right. In this case, set the Paper Thickness Lever
to the left.
* Reset the Paper Thickness Lever to the right when you finish printing. If the
lever is not set back to the right, the inside of the printer is more likely to get
dirty due to the wider clearance between the print head and the loaded paper.
It may also reduce print quality.
“Printer cover open” Close the Print Head Cover on the printer.
“No print head” The Print Head is defective or is not installed.
For details on how to resolve the error, see “Five flashes: Print Head is not
installed. / Print Head is defective.” on page 67 in “Alarm Lamp Flashes Orange”
on page 67.
“Waste tank full” / “ink absorber full” The ink absorber is nearly full.
For details on how to resolve the error, see “Eight flashes: Ink absorber is
almost full.” on page 67 in “Alarm Lamp Flashes Orange” on page 67.
“No ink” / “Ink cassette error” The ink tank is not installed properly or empty.
Check the number of how many the Alarm lamp flashes and take the
appropriate action to resolve the error.
See “Alarm Lamp Flashes Orange” on page 67.
“Ink Error” An ink tank that was once empty is installed.
For details on how to resolve the error, see “Eleven flashes: Automatic Print
Head Alignment failed.” on page 68 in “Alarm Lamp Flashes Orange” on
page 67.