Limited warranty, Transportation damage and claims – Alto-Shaam CC-48 User Manual

Page 16

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All Alto-Shaam equipment

is sold F.O.B. shipping

point, and when accepted

by the carrier, such

shipments become the

property of the consignee.

Should damage occur in shipment, it is a matter

between the carrier and the consignee. In such cases, the

carrier is assumed to be responsible for the safe delivery

of the merchandise, unless negligence can be established

on the part of the shipper.

1. Make an immediate inspection while the equipment

is still in the truck or immediately after it is moved to

the receiving area. Do not wait until after the

material is moved to a storage area.

2. Do not sign a delivery receipt or a freight bill until

you have made a proper count and inspection of all

merchandise received.

3. Note all damage to packages directly on the carrier’s

delivery receipt.

4. Make certain the driver signs this receipt. If he

refuses to sign, make a notation of this refusal on

the receipt.

5. If the driver refuses to allow inspection, write the

following on the delivery receipt:

Driver refuses to allow inspection of

containers for visible damage.

6. Telephone the carrier’s office immediately upon

finding damage, and request an inspection. Mail

a written confirmation of the time, date, and the

person called.

7. Save any packages and packing material for further

inspection by the carrier.

8. Promptly file a written claim with the carrier and

attach copies of all supporting paperwork.

We will continue our policy of assisting our

customers in collecting claims which have been properly

filed and actively pursued. We cannot, however, file any

damage claims for you, assume the responsibility of any

claims, or accept deductions in payment for such claims.

Alto-Shaam, Inc. warrants to the original purchaser that any

original part that is found to be defective in material or workmanship

will, at Alto-Shaam's option, subject to provisions hereinafter stated, be

replaced with a new or rebuilt part.

The labor warranty remains in effect one (1) year from installation

or fifteen (15) months from the shipping date, whichever occurs first.

Alto-Shaam will bear normal labor charges performed during standard

business hours, and excluding overtime, holiday rates or any

additional fees.

The parts warranty remains in effect for one (1) year from

installation or fifteen (15) months from the shipping date, whichever

occurs first.

However, the heating element on Halo Heat

®

cook/hold ovens

and the refrigeration compressor on Alto-Shaam Quickchillers

are

warranted for a period of five (5) years from installation. The labor

warranty is the same as stated above; namely, for one (1) year from

installation or fifteen (15) months from the shipping date, whichever

occurs first.
THIS WARRANTY DOES NOT APPLY TO:
1. Calibration.
2. Replacement of light bulbs and/or the replacement of display

case glass due to damage of any kind.

3. Equipment damage caused by accident, shipping, improper

installation or alteration.

4. Equipment used under conditions of abuse, misuse, carelessness

or abnormal conditions including, but not limited to, equipment

subjected to harsh or inappropriate chemicals including, but not

limited to, compounds containing chloride or quaternary salts, poor

water quality, or equipment with missing or altered serial numbers.

5. Damage incurred as a direct result of poor water quality,

inadequate maintenance of steam generators and/or surfaces

affected by water quality. Water quality and required maintenance

of steam generating equipment is the responsibility of the

owner/operator.

6. Damage caused by use of any cleaning agent other than

Alto-Shaam's Combitherm

®

Cleaner including, but not limited to,

damage due to chlorine or other harmful chemicals. Use of

Alto-Shaam's Combitherm

®

Cleaner on Combitherm

®

ovens is

highly recommended.

7. Any losses or damage resulting from malfunction, including loss

of product or consequential or incidental damages of any kind.

8. Equipment modified in any manner from original model,

substitution of parts other than factory authorized parts,

removal of any parts including legs, or addition of any parts.

This warranty is exclusive and is in lieu of all other warranties,

expressed or implied, including the implied warranties of

merchantability and fitness for a particular purpose. In no event

shall Alto-Shaam be liable for loss of use, loss of revenue or profit,

or loss of product, or for any indirect or consequential damages.

No person except an officer of Alto-Shaam, Inc. is authorized to modify

this warranty or to incur on behalf of Alto-Shaam any other obligation

or liability in connection with Alto-Shaam equipment.

ALTO-SHAAM, INC.

TRANSPORTATION

DAMAGE and CLAIMS

®

RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE FOR EASY REFERENCE.

ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.

Model:

_______________________________________________

Date Installed:

__________________________________________________________

Voltage:

______________________________________________

Purchased From: _______________________________________________

Serial Number:

_______________________________________ _______________________________________________________________________

W 1 6 4 N 9 2 2 1 W a t e r S t r e e t

P. O . B o x 4 5 0

M e n o m o n e e F a l l s , W i s c o n s i n 5 3 0 5 2 - 0 4 5 0

U . S . A .

PHONE:

262.251.3800 • 800.558-8744

USA

/

CANADA

FAX:

262.251.7067 • 800.329.8744

U

.

S

.

A

.

ONLY

www.alto-shaam.com

P R I N T E D I N U

.

S

.

A

.

LIMITED

WARRANTY

All Alto-Shaam equipment

is sold F.O.B. shipping

point, and when accepted

by the carrier, such

shipments become the

property of the consignee.

Should damage occur in shipment, it is a matter

between the carrier and the consignee. In such cases, the

carrier is assumed to be responsible for the safe delivery

of the merchandise, unless negligence can be established

on the part of the shipper.

1. Make an immediate inspection while the equipment

is still in the truck or immediately after it is moved to

the receiving area. Do not wait until after the

material is moved to a storage area.

2. Do not sign a delivery receipt or a freight bill until

you have made a proper count and inspection of all

merchandise received.

3. Note all damage to packages directly on the carrier’s

delivery receipt.

4. Make certain the driver signs this receipt. If he

refuses to sign, make a notation of this refusal on

the receipt.

5. If the driver refuses to allow inspection, write the

following on the delivery receipt:

Driver refuses to allow inspection of

containers for visible damage.

6. Telephone the carrier’s office immediately upon

finding damage, and request an inspection. Mail

a written confirmation of the time, date, and the

person called.

7. Save any packages and packing material for further

inspection by the carrier.

8. Promptly file a written claim with the carrier and

attach copies of all supporting paperwork.

We will continue our policy of assisting our

customers in collecting claims which have been properly

filed and actively pursued. We cannot, however, file any

damage claims for you, assume the responsibility of any

claims, or accept deductions in payment for such claims.

Alto-Shaam, Inc. warrants to the original purchaser that any

original part that is found to be defective in material or workmanship

will, at Alto-Shaam's option, subject to provisions hereinafter stated, be

replaced with a new or rebuilt part.

The labor warranty remains in effect one (1) year from installation

or fifteen (15) months from the shipping date, whichever occurs first.

Alto-Shaam will bear normal labor charges performed during standard

business hours, and excluding overtime, holiday rates or any

additional fees.

The parts warranty remains in effect for one (1) year from

installation or fifteen (15) months from the shipping date, whichever

occurs first.

However, the heating element on Halo Heat

®

cook/hold ovens

and the refrigeration compressor on Alto-Shaam Quickchillers

are

warranted for a period of five (5) years from installation. The labor

warranty is the same as stated above; namely, for one (1) year from

installation or fifteen (15) months from the shipping date, whichever

occurs first.
THIS WARRANTY DOES NOT APPLY TO:
1. Calibration.
2. Replacement of light bulbs and/or the replacement of display

case glass due to damage of any kind.

3. Equipment damage caused by accident, shipping, improper

installation or alteration.

4. Equipment used under conditions of abuse, misuse, carelessness

or abnormal conditions including, but not limited to, equipment

subjected to harsh or inappropriate chemicals including, but not

limited to, compounds containing chloride or quaternary salts, poor

water quality, or equipment with missing or altered serial numbers.

5. Damage incurred as a direct result of poor water quality,

inadequate maintenance of steam generators and/or surfaces

affected by water quality. Water quality and required maintenance

of steam generating equipment is the responsibility of the

owner/operator.

6. Damage caused by use of any cleaning agent other than

Alto-Shaam's Combitherm

®

Cleaner including, but not limited to,

damage due to chlorine or other harmful chemicals. Use of

Alto-Shaam's Combitherm

®

Cleaner on Combitherm

®

ovens is

highly recommended.

7. Any losses or damage resulting from malfunction, including loss

of product or consequential or incidental damages of any kind.

8. Equipment modified in any manner from original model,

substitution of parts other than factory authorized parts,

removal of any parts including legs, or addition of any parts.

This warranty is exclusive and is in lieu of all other warranties,

expressed or implied, including the implied warranties of

merchantability and fitness for a particular purpose. In no event

shall Alto-Shaam be liable for loss of use, loss of revenue or profit,

or loss of product, or for any indirect or consequential damages.

No person except an officer of Alto-Shaam, Inc. is authorized to modify

this warranty or to incur on behalf of Alto-Shaam any other obligation

or liability in connection with Alto-Shaam equipment.

ALTO-SHAAM, INC.

TRANSPORTATION

DAMAGE and CLAIMS

®

RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE FOR EASY REFERENCE.

ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.

Model:

_______________________________________________

Date Installed:

__________________________________________________________

Voltage:

______________________________________________

Purchased From: _______________________________________________

Serial Number:

_______________________________________ _______________________________________________________________________

W 1 6 4 N 9 2 2 1 W a t e r S t r e e t

P. O . B o x 4 5 0

M e n o m o n e e F a l l s , W i s c o n s i n 5 3 0 5 2 - 0 4 5 0

U . S . A .

PHONE:

262.251.3800 • 800.558-8744

USA

/

CANADA

FAX:

262.251.7067 • 800.329.8744

U

.

S

.

A

.

ONLY

www.alto-shaam.com

P R I N T E D I N U

.

S

.

A

.

LIMITED

WARRANTY

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