Before calling for service, English – LG LFC28768ST User Manual

Page 29

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ENGLISH

BEFORE CALLING FOR SERVICE

Before calling for service, review this list. It may save you both time and expense. This list includes

common occurrences that are not the result of defective workmanship or materials in this appliance.

Problem

Possible Causes

Solutions

Refrigerator

compressor does

not run.

Refrigerator

compressor runs

too frequently or

too long.

Refrigerator

compressor

cycles on and off.

Temperature in

the freezer is too

cold, but the

refrigerator

temperature is

satisfactory.

Temperature in

the refrigerator is

too cold, but the

freezer

temperature is

satisfactory.

• Refrigerator control is off.
• Refrigerator is in defrost

cycle.

• Plug at the wall outlet is

disconnected.

• Power outage. Check house

lights.

• Refrigerator is larger than the

previous one you owned.

• The room or the outdoor

weather is hot.

• Refrigerator was recently

disconnected for a while.

• Large amounts of warm or

hot food may have been

stored recently.

• Doors are opened too

frequently or for too long.

• Refrigerator or freezer door

may be slightly open.

• Refrigerator control is set too

cold.

• Refrigerator or freezer gasket

is dirty, worn, cracked, or

poorly fitted.

• The thermostat is keeping the

refrigerator at a constant

temperature.

• Freezer control is set too

cold.

• Refrigerator control is set too

cold.

• Set the refrigerator control.
• This is normal for a fully automatic defrosting

refrigerator. The defrost cycle occurs periodically.

• Make sure the plug is tightly pushed into the

outlet.

• Call the local electric company.

• This is normal. Larger, more efficient units run

longer.

• It is normal for the refrigerator to work longer

under these conditions.

• It takes a few hours for the refrigerator to reach

cooling temperatures.

• Warm food will cause the refrigerator to run longer

until the desired temperature is reached.

• Warm air entering the refrigerator causes it to run

more. Open the door less often.

• Make sure the refrigerator is level. Keep food and

containers from blocking the door.

• Adjust the refrigerator control to a warmer setting

until the refrigerator temperature is satisfactory.

• Clean or change the gasket. Leaks in the door

seal will cause the refrigerator to run longer in

order to maintain desired temperatures.

• This is normal. The refrigerator cycles on and off

to keep the temperature constant.

• Adjust the freezer control to a warmer setting until

the freezer temperature is satisfactory.

• Adjust the refrigerator control to a warmer setting.

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