Before calling for service, English – LG LFC28768ST User Manual

Page 31

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ENGLISH

BEFORE CALLING FOR SERVICE

(CONT.)

Problem

Possible Causes

Solutions

Moisture forms

on the dispenser.

Odors in the

refrigerator.

The door(s) will

not close.

Drawers are

difficult to move.

Sound of ice

dropping.

Sound of water

trickling.

• Moisture may form when the

temperature or humidity are

high.

• Interior needs to be cleaned.

• Food with strong odor is in

the refrigerator.

• Some containers and

wrapping materials produce

odors.

• Food package is keeping the

door open.

• Door was closed too hard,

causing other door to open

slightly.

• Refrigerator is not level. It

rocks on the floor when it is

moved slightly.

• Floor is uneven or weak. The

refrigerator rocks on the floor

when it is moved slightly.

• Refrigerator is touching the

wall or the cabinets.

• Food is touching the shelf on

top of the drawer.

• The drawer track is dirty.

• A batch of ice has been

released into the ice bin.

• The icemaker is being

supplied with water.

• Wipe off the moisture.

• Clean interior with sponge, warm water, and baking

soda. Be sure the soda is completely dissolved so

it will not act as an abrasive compound.

• Cover food completely.

• Use a different container or brand of wrapping

materials.

• Move the packages that keep the door from

closing.

• Gently close both doors.

• Adjust the height-adjusting screw.

• Be sure the floor is level and can adequately

support the refrigerator. Contact a carpenter to

correct sagging or sloping floor.

• Move the refrigerator.

• Keep less food in the drawer.

• Clean the drawer and the track.

• This sound is made when automatically made ice is

dropped into the ice storage bin. The volume may

vary according to the location of the refrigerator.

• This sound is normally made when the icemaker is

supplied with water after dropping the automatically

made ice.

• If this sound lasts more than 10 seconds, check for

a leak.

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