Before calling for service – LG LFC28768ST User Manual

Page 32

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BEFORE CALLING FOR SERVICE

(CONT.)

Problem

Possible Causes

Solutions

The icemaker is

not producing ice

or not enough ice

• New installation.

• Refrigerator is not connected

to a water supply and the

supply shutoff valve is not

turned on.

• Reverse osmosis water

filtration system is connected

to your cold water supply.

• Kink in the water source line.

• Large amount of ice recently

has been removed.

• The icemaker is not turned

on.

• There is Something on the

Ice-detecting sensor.

• The temperature setting is

too warm on Freezer.

• The doors are opened often.

• Any door is not closing

properly.

• The ice compartment door is

not closing properly.

• Ice Plus is not selected.

• Wait 24 hours after ice maker installation for ice

production to begin. Wait 72 hours for full ice

production.

• Connect refrigerator to water supply and turn

water shutoff valve fully open.

• This can decrease water pressure and a little

water comes to icemaker.

• A kink in the line can reduce water flow.

Straighten the water source line.

• Allow 24 hours for ice maker to produce more ice.

• On the icemaker itself, there should be a power

switch. It may have an “I” and “O” on it. The “I”

position is on. If it is off, please flip it to the on

position.

• Foreign substance or frost on theIce-detecting

sensor stops making ices. To keep making ice,

clean up the surface of Ice-detecting sensor with

clean and soft fabric.

• Below -1°F is recommended temperature setting

of the freezer compartment for normal ice

production. If the freezer temperature is set at a

warmer temperature, then the ice will produce at a

slower rate.

• If the doors of the unit are opened often, the cold

air will escape which will prevent the unit from

maintaining the set temperature. Lowering the

temperature can help, as well as not opening the

doors as frequently.

• The door that is not closed properly, makes the

Freezer temperature high and icemaker will make

ices slowly.

• The compartment door, that is not closed properly,

make the compartment temperature high and

icemaker makes ices slowly.

• With this option, the cold air in the compartment is

increased as is ice production.

Other

Please thoroughly read the Automatic Icemaker and Operating the Dispenser sections in

this manual.

The interior of the

refrigerator is

covered with dust

or soot.

• The refrigerator is located

near a fire source, such as a

fireplace, chimney or candle.

• Make sure that the refrigerator is not located near

a fire source, such as a fireplace, chimney or

candle.

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