Before calling for service – LG LFC28768ST User Manual

Page 30

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BEFORE CALLING FOR SERVICE

(CONT.)

Problem

Possible Causes

Solutions

Food stored in

refrigerator

drawers freezes.

Temperatures in

the refrigerator or

freezer are too

warm.

Temperature in

the refrigerator

is too warm,

but the freezer

temperature is

satisfactory.

Louder sound

levels when

compressor

comes on.

Vibrating or

rattling noise.

Moisture collects

on the inside walls

of the refrigerator.

Moisture forms on

the outside of the

refrigerator or

between the doors.

• Refrigerator control is set too

cold.

• Freezer or refrigerator control

is set too warm.

• Doors are opened too

frequently or for too long.

• Door is slightly open.
• Large amounts of warm or

hot food may have been

stored recently.

• Refrigerator has recently

been disconnected for a

period of time.

• Refrigerator control is set too

warm.

• Refrigerator operates at

higher pressures during the

start of the ON cycle.

• Floor is uneven or weak. The

refrigerator rocks on the floor

when it is moved slightly.

• Items placed on the top of the

refrigerator are vibrating.

• Dishes are vibrating on the

shelves in the refrigerator.

• The refrigerator is touching

the wall or cabinets.

• The weather is hot and humid

which increases the rate of

frost buildup and internal

sweating.

• Door is slightly open.
• Door is opened too often or

for too long.

• Weather is humid.

• Door is slightly open.

• Adjust the refrigerator to a warmer setting.

• Adjust the freezer or refrigerator control to a

colder setting until the freezer or refrigerator

temperature is satisfactory.

• Warm air enters the refrigerator/freezer whenever

the door is opened. Open the door less often.

• Close the door completely.
• Wait until the refrigerator or freezer has had a

chance to cool food to the set temperature.

• It takes a few hours for the refrigerator to reach

the set temperatures.

• Adjust the refrigerator control to a colder setting.

• This is normal.

• Be sure floor is level and solid and can adequately

support the refrigerator.

• Remove items.

• It is normal for dishes to vibrate slightly. Move

dishes slightly. Make sure refrigerator is level and

firmly set on floor.

• Move the refrigerator so that it does not touch the

wall.

• This is normal.

• Close the door.
• Open the door less often.

• This is normal in humid weather. When humidity is

lower, the moisture should disappear.

• Close the door completely.

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