Before you call for service – LG LRV790R User Manual

Page 41

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39

BEFORE YOU CALL FOR SERVICE

Confirm before reporting the failure of Hom Bot.

Problem

Solutions (Reference page)

The power supply cannot be

turned on.

Check that the power switch is turned on. (Page 16)

The power supply

automatically turns off.

This is not a failure. Hom Bot has its own power saving function.

If it is not used for ten minutes after the power supply is turned on,

the power will automatically turn off. (Page 18)

The Hom Bot will not charge.

Check whether the main power switch is turned on.

s

Remove objects around the home station. (Page 16)

s

Confirm that the power supply is connected to the home station.

s

(Page 15)

Wipe the charging terminal with a dry cloth.

s

Suction power becomes weak.

Check whether there is foreign material blocking the suction port.

s

(Page 32)

Empty the dust bin. (Page 30)

s

Clean the dust bin filter. (Page 31)

s

Noise becomes louder.

Confirm that the dust bin has been mounted properly.

s

Confirm that the dust bin filter has been mounted properly.

s

(Page 31)

Check whether foreign material is caught in the brush. (Page 32)

s

The Hom Bot will not activate.

Confirm that the power switch is turned on. (Page 16)

s

Confirm that the battery has been charged. (Page 19)

s

The brush does not rotate.

Clean the brush. (Page 32)

s

Confirm that the brush has been mounted properly. (Page 32)

s

Movements or travel path are

abnormal.

Carefully wipe the sensor with a smooth cloth. (Page 33)

s

If the ultra microfiber mop is attached, confirm that it is mounted

s

properly. (Page 26)

Turn the power switch off and on.

s

The Hom Bot cannot be

activated with the remote

control.

Replace the remote control batteries. (Page 13)

s

Confirm that the control is within the coverage area of the main unit,

s

which is less than 3 m. (Page 13)

Check whether the main power switch is turned on. (Page 16)

s

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