APC REMOTE POWER-OFF DEVICE AP9830 - Manual (Page 28)

Remote Power-Off Device — Installation and Quick Start 25
Product Information: Warranty and Service
warranty expired, you will be charged for repair or
replacement.
4. Pack the unit carefully. The warranty does not cover
damage sustained in transit. Enclose a letter with your
name, address, RMA number and daytime phone
number; a copy of the sales receipt; and a check as
payment, if applicable.
5. Mark the RMA number clearly on the outside of the
shipping carton.
6. Ship by insured, prepaid carrier to the address provided
by the Customer Support technician.