HP CD-Writer Plus Internal 9310i Drive - Manual (Page 27)

Before You Contact HP 25
Sound card
In Windows 95 and Windows 98 from the Start menu on the taskbar,
select Settings and then Control Panel. Double-click on System.
Select the Device Manager tab. Double-click on Sound, video, and
game controllers. Write down the names of the devices that are
displayed. Example: Sound Blaster
In Windows NT from the Start menu on the taskbar, select Settings and
then Control Panel. Double-click on Multimedia, select the Devices
tab, and double-click Audio Devices. The sound card is listed under Audio
Devices. Example: Sound Blaster
IDE controller settings
1. Insert the CD labeled “Software Disc 1” into your CD-ROM drive.
2. Click the Start button on the task bar,
s elect Run,
type D:\ASSIST\ASSIST /S (where D: is your CD-ROM’s drive letter)
and click on OK.
3. Print the results. You will have a list of technical information about
each IDE controller in your system and each device attached.
Other IDE devices
Any devices attached to IDE controllers in your computer system, such as
a CD-ROM drive, hard drive, tape drive, and so on. Example: HP Colorado
5GB
IDE adapter board brand/model
If you are using a paddle board to add another IDE controller to your
computer system, check the manual that came with your IDE board.
Example: GSI 2C
Drive Self-Diagnostics test
Click Start on the taskbar, then select Programs, HP CD-Writer
Plus, Utilities, and Diagnose. Select the drive and then click on the
Tests tab. Select Drive Self-Diagnostics and click Perform Test.
The most recent diagnostic utility results are saved in C:/Program Files/
Diagnose/Logs as DRIVELOG.TXT and TESTLOG.TXT.