HP Officejet 6500 User Manual
Page 200
Media is not picked up from a tray
•
Make sure media is loaded in the tray. For more information, see
the media before loading.
•
Make sure the paper guides are set to the correct markings in the tray for the media
size you are loading. Also make sure the guides are snug, but not tight, against the
stack.
•
Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite
direction of the curl.
•
When using thin special media, make sure that the tray is completely loaded. If you
are using special media that is only available in small quantities, try placing the special
media on top of other paper of the same size to help fill the tray. (Some media is
picked up more easily if the tray is full.)
Media is not coming out correctly
•
Make sure the output tray extension is extended; otherwise, printed pages may fall
off the device.
•
Remove excess media from the output tray. There is a limit to the number of sheets
the tray can hold.
Pages are skewing
•
Make sure the media loaded in the trays is aligned to the paper guides. If needed,
pull out the trays from the device and reload the media properly, making sure that the
paper guides are properly aligned.
•
Make sure the duplexer is properly installed.
•
Load media into the device only when it is not printing.
Chapter 9
196
Maintain and troubleshoot