AMX MAX-CSE - Manual (Page 31)

MAX-CSE Web Interface
25 MAX-CSE/MAX-CSD10 Operation/Reference Guide
Upgrading New Firmware
The UI presents the following dialog to remind you that the device must be rebooted before new
firmware can be loaded (FIG. 15).
Before you upload any firmware file, you MUST reboot this device:
a. Reboot system by clicking Reboot.
b. After this device reboots, return to or refresh this page.
c. Click Upload a File.
d. Click Reboot done. Upload a File.
To Upgrade the Firmware
1. From the Administration page (Upload Firmware field), enter the file path for the new firmware to
be uploaded. If you do not know the path, click the Browse button to open the Choose File dialog
which allows you to locate the new firmware Kit file.
2. When finished, click Submit to begin the process of uploading and incorporating the new firmware.
At this point, the UI expands to display a message indicating the progress of the firmware upload.
If you attempt to move to a different page within the browser-based UI without saving any
changes made, the UI will ask "Are you sure you want to navigate away from this page?
Changes have not been saved and will be lost." Click OK to continue with moving to a
different page, and click Cancel to stay on the current page.
If the Upload process timer is interrupted with a Timeout error message, wait approximately
10 minutes to allow the unit time to complete the upload process. It is recommended that you
then use NetLinx Studio to both confirm the online status of the MAX unit and see if the
firmware version has properly updated.
If the unit does not appear in the Online Tree, a manual reboot (cycling power) is
recommended, after which Studio can then be used to detect the MAX unit and upload
the firmware.
FIG. 15 Attention - Reboot the device before attempting to upload new firmware
Even if the screen goes blank, allow the unit time to complete the upload process.
The blank screen may be a result of your browser having temporarily lost it’s
connection with the MAX unit.