Solve problems receiving faxes, The fax does not respond, The fax has a dedicated phone line – HP LaserJet Pro 400 MFP M425 User Manual
Page 130: An answering machine is connected to the product
c.
Wait for pauses as you hear the tones on the phone.
d.
Send the fax manually from the control panel.
Unable to send a fax when a phone is connected to the product
●
Make sure that the telephone is hung up.
●
Make sure that the telephone is not being used for a voice call when faxing.
●
Unplug the phone from the line, and then try sending the fax.
Solve problems receiving faxes
●
●
An error message displays on the control panel
●
A fax is received but does not print
●
●
●
Cannot send or receive a fax on a PBX line
The fax does not respond
The fax has a dedicated phone line
●
Set the
Answer Mode
option to the
Automatic
setting from the control panel.
a.
From the Home screen on the product control panel, touch the Setup button.
b.
Open the
Fax Setup
menu.
c.
Open the
Basic Setup
menu.
d.
Open the
Answer Mode
menu.
e.
Select the
Automatic
setting.
An answering machine is connected to the product
●
Set the
Answer Mode
option to the
TAM
setting and plug the answering machine into the “telephone”
port.
a.
From the Home screen on the product control panel, touch the Setup button.
b.
Open the
Fax Setup
menu.
c.
Open the
Basic Setup
menu.
d.
Open the
Answer Mode
menu.
e.
Select the
TAM
setting.
114 Chapter 6 Fax
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