Order parts, accessories, and supplies, Hp policy on non-hp supplies, Hp anticounterfeit web site – HP LaserJet Pro 400 MFP M425 User Manual
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Order parts, accessories, and supplies
HP original toner cartridge and paper
Order genuine HP parts or accessories
Order through service or support providers
Contact an HP-authorized service or support provider.
Item
Part number
Cartridge number
Description
HP LaserJet toner cartridge
CF280A (standard)
CF280X (extended)
80A
80X
Black toner cartridge
Input tray
CF284A
500-sheet Tray 3
USB 2.0 printer cable
C6518A
(2-meter standard) A-to-B cable
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or
remanufactured.
NOTE:
For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not
affect either the warranty to the customer or any HP support contract with the customer. However, if product
failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will
charge its standard time and materials charges to service the product for the particular failure or damage.
HP anticounterfeit Web site
you install an HP toner cartridge and the control-panel message
says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the
problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the toner cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).
204 Chapter 9 Supplies and accessories
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