Product does not duplex or duplexes incorrectly – HP Color LaserJet Enterprise CP4525 Printer series User Manual
Page 236
Product does not duplex or duplexes incorrectly
Product does not duplex (print 2-sided jobs) or duplexes incorrectly
Cause
Solution
You are trying to duplex on unsupported paper.
Verify that the paper is supported for duplex printing.
The printer driver is not set up for duplex printing.
Set up the printer driver to enable duplex printing.
The first page is printing on the back of preprinted forms or
letterhead.
Preprinted paper requires a specific orientation in the tray. See
Paper orientation for loading trays on page 87
.
The product model does not support automatic 2-sided
printing.
The HP Color LaserJet CP4525n and HP Color LaserJet
CP4025n models do not support automatic 2-sided printing.
The product configuration is not set for duplexing.
In Windows, run the automatic configuration feature:
1.
Click the Start button, point to Settings, and then click
Printers and Faxes.
2.
Right-click the HP product icon, and then click
Properties or Printing Preferences.
3.
Click the Device Settings tab.
4.
Under Installable Options, click Update Now in the
Automatic Configuration list.
222 Chapter 10 Solve problems
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