Memory card errors – HP Photosmart 8250 Printer User Manual
Page 64
Memory card errors
Before contacting HP Customer Care, read this section for troubleshooting tips or go
to the online support
Error message: Photo is missing. —OR— Some photos are missing.
Solution
The printer cannot read the file on the memory card, or one or more
files specified for the job are missing from the memory card. Try saving the
photos to the computer using the digital camera rather than the memory card. If a
photo is missing, you may have accidentally deleted the photo from the card.
Error message: Card access error. Job was cancelled. Press OK.—OR— File
directory structure is corrupted. —OR— Card may be damaged. Job was
cancelled. Press OK.
Cause
The printer cannot read the data on the memory card and cannot
complete any current print jobs. The data may be corrupted or there may be a
physical problem with the memory card.
Solution
●
Save the files to the computer and access them from there.
●
If this does not work, use a new memory card or reformat the memory card
using the digital camera. Any photos on the memory card will be lost.
●
If this does not work, the photo files may be damaged or unreadable. Before
you contact HP Customer Care, try another memory card to determine if it is
the printer or the memory card that is failing.
Error message: Cannot print photos.
Cause
More than 10 photos specified for a print job may be corrupted, missing,
or are an unsupported file type. For information about supported file types, see
.
Solution
●
Save the photos to the computer using the digital camera rather than the
memory card.
●
Save the files to the computer and print from the computer.
●
Print a photo index and reselect photos. For more information, see
Error message: Card is password protected. Cannot access card.
Solution
The printer cannot read the memory card because the card is
password-protected. Follow these steps:
1.
Remove the memory card from the printer.
2.
Insert the memory card in the device you originally used to store the
password on the memory card.
3.
Remove the password from the memory card.
Chapter 7
60
HP Photosmart 8200 series