Hp customer care, Hp customer care by phone, Hp customer care hp customer care by phone – HP Photosmart 8250 Printer User Manual
Page 69: Placing a call
8
HP Customer Care
Note
The name of HP support services may vary by country/region.
If you have a problem, follow these steps:
1.
Check the documentation that came with the printer.
–
Quick Start booklet: The HP Photosmart 8200 series Quick Start booklet
explains how to set up the printer and print your first photo.
–
User's Guide: The User's Guide is the book you are reading. This book
describes the basic features of the printer, explains how to use the printer
without connecting a computer, and contains hardware troubleshooting
information.
–
Onscreen HP Photosmart Printer Help: The onscreen HP Photosmart
Printer Help describes how to use the printer with a computer and contains
software troubleshooting information. See
.
2.
If you are unable to solve the problem using the information in the documentation,
to do the following:
–
Access online support pages
–
Send HP an e-mail message for answers to your questions
–
Connect with an HP technician by using online chat
–
Check for software updates
Support options and availability vary by product, country/region, and language.
3.
For Europe only: Contact your local point of purchase. If the printer has a
hardware failure, you will be asked to bring the printer to where you purchased it.
Service is free during the printer limited warranty period. After the warranty
period, you will be quoted a service charge.
4.
If you are unable to solve the problem using the onscreen Help or HP web sites,
call HP Customer Care using the number for your country/region. For a list of
country/region phone numbers, see
HP Customer Care by phone
While the printer is under warranty, you can obtain free phone support. For more
information, see the warranty included in the box, or go to
check the duration of your free support.
After the free phone support period, you can obtain help from HP at an additional cost.
Contact your HP dealer or call the support phone number for your country/region for
support options.
To receive HP support by phone, call the appropriate support phone number for your
location. Standard phone company charges apply.
North America: Call 1-800-474-6836 (1-800–HP-INVENT). U.S. phone support is
available in both English and Spanish languages 24 hours a day, 7 days a week (days
and hours of support may change without notice). This service is free during the
warranty period. A fee may apply outside the warranty period.
HP Photosmart 8200 series User's Guide
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