Problems with your usb installation – HP Deskjet 842c Printer User Manual

Page 24

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11

If you are notified that the HP DeskJet printer port could not
be located, select the

USB

port. Then click

Next

.

12

Follow the on-screen instructions.

If something goes wrong with the printer software
installation, go to “If you have problems installing” on
page 13.

Problems with your USB installation?

How can I determine if my computer’s USB port
is enabled?

First, follow the installation instructions beginning on page 14.
If you don’t see the Add New Hardware Wizard screen after
connecting your printer to your computer, perform these steps:

1

In Windows 98, select

Start

Settings

Control Panel

.

2

Double-click the

System

icon.

3

Click the

Device Manager

tab.

4

Click the plus (

+

) icon before the Universal Serial Bus

Controller item.

If you see a USB host controller and a USB root hub listed,
USB is probably enabled. If your printer is connected through
another USB device or hub, connect your printer directly to
the USB port on the computer. Also, make sure the cable
connections are firm. (USB hubs are hardware devices into
which you can plug multiple USB cables.)

If you do not see these devices listed, refer to your computer’s
documentation or contact the manufacturer for more
information on enabling and setting up USB. Remember, you
can always use a parallel cable to connect your printer’s
parallel port to your computer.

Note:

The HP DeskJet 840C Series printer is automatically

set as the default Windows printer. If you find that it is not the
default Windows printer, go to “Setting the HP DeskJet Printer
as the Default” on page 26.

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