Step two: check the environment, Calibrate the product to align the colors, Check other print job settings – HP Color LaserJet Pro MFP M476 series User Manual

Page 120

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Use paper that does not contain metallic material, such as glitter.

Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in

Inkjet printers.

Use paper that is not too rough. Using smoother paper generally results in better print quality.

Step two: Check the environment

The environment can directly affect print quality and is a common cause for print-quality or paper-feeding

issues. Try the following solutions:

Move the product away from drafty locations, such as open windows or doors, or air-conditioning vents.

Make sure the product is not exposed to temperatures or humidity outside of product specifications.

Do not place the product in a confined space, such as a cabinet.

Place the product on a sturdy, level surface.

Remove anything that is blocking the vents on the product. The product requires good air flow on all

sides, including the top.

Protect the product from airborne debris, dust, steam, grease, or other elements that can leave residue

inside the product.

Calibrate the product to align the colors

Calibration is a product function that optimizes print quality.

Follow these steps to resolve print print-quality problems such as misaligned color, colored shadows, blurry

graphics, or other print-quality issues.

1.

On the product control panel, touch the Setup button.

2.

Open the following menus:

System Setup

Print Quality

Color Calibration

Calibrate Now

3.

A Calibrating message will display on the product control panel. The calibration process takes a few

minutes to complete. Do not turn the product off until the calibration process has finished.

4.

Wait while the product calibrates, and then try printing again.

Check other print job settings

When printing from a software program, follow these steps to try to resolve the issue by adjusting other

print-driver settings.

110 Chapter 9 Solve problems

ENWW

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