HP LaserJet 9000 Printer series User Manual

Page 138

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Chapter 5

Problem solving

138

Correcting output quality problems

Driver might not be set up to print
on both sides of the paper.

Make sure that the option to print on both sides of the paper is properly configured in
the driver.

Duplex printing accessory jams.

Make sure that you are using the suppor ted paper weights and sizes. (See the
introduce guide on the product CD, or go to

www.hp.com/cposupport/

.)

FIR por t status indicator does not
light up.

z

Make sure that the printer is in

READY

mode and that the FIR por t you are printing

from is IRDA-compliant and within the range of operation described in

“Printing a

job using FIR” on page 72

.

z

Make sure that the HP Fast InfraRed receiver is properly connected to the printer.

z

Run the printer Self Test. Make sure that FIR POD (IRDA Compliant) is printed
under Installed Personalities and Options.

First page takes much longer to
print than following pages.

z

Make sure that the printer displays

READY

.

z

Set the PowerSave feature for a longer time period (See

“Configuration page” on

page 155

). If a page takes longer to print due to complex formatting commands,

changing the PowerSave setting might not improve print speed. You might want to
simplify the page.

Garbled pages print, there are
overprints, or only a portion of a
page prints.

z

Make sure that your program is configured for the correct printer.

z

Replace the printer interface (I/O) cable with a cable you know works to see if the
cable is defective.

z

Your parallel printer cable might be defective. Use a high-quality cable. (See the
introduce guide on the product CD, or go to

www.hp.com/cposuppor t/

for an HP

cable part number.)

z

Set the

PERSONALITY

item in the Configuration menu to

AUTO

(See

PERSONALITY=AUTO” on page 186). The printer might have been set to PCL,

and a PS job was sent to the printer, or vice versa.

z

Data sent to the printer might be corrupt. Try sending another file to see if it prints.

Situation

Solution

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