HP LaserJet 9000 Printer series User Manual

Page 151

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Chapter 5

Problem solving

151

Correcting output quality problems

Communicating with an optional HP Jetdirect print server

If the printer contains an optional HP Jetdirect internal print server, and you cannot communicate with the
printer over the network, verify the operation of the print server. Check the Jetdirect Configuration Page for the
message

I/O CARD READY

. (To print a configuration page, press

22

for five seconds while the printer is idle.)

For troubleshooting information, see the HP Jetdirect administrator’s guide.

HP Jetdirect 610N 10/100TX Print Server

If the printer contains an optional HP Jetdirect 10/100TX print server, check to see that the print server was
able to link to the network. (If you have a different HP Jetdirect print server, see the guide that came with it.)

z

Check the link-speed indicators (10 or 100) on the print server. If both are off, the printer server failed to
link to the network.

z

Check the HP Jetdirect configuration page. The message

LOSS OF CARRIER ERROR

indicates that the print

server failed to link to the network.

The HP Jetdirect 10/100TX print server might require up to 10 seconds to establish a link to the network. If the
print server failed to link, verify that all cables are correctly connected. If all cables are correctly connected,
but the print server still fails to link, follow the steps below to reconfigure the print server:

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