Hp insight diagnostics, Hp insight diagnostics survey functionality, Hp insight remote support software – HP ProLiant DL360e Gen8 Server User Manual
Page 80: Hp insight remote support direct connect
Software and configuration utilities 80
HP Insight Diagnostics
HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions,
that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server
installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS
is not running. To run this utility, boot the server using Intelligent Provisioning (on page
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft Windows and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, see the HP website
. HP
Insight Diagnostics Online Edition is also available in the SPP ("
" on page
HP Insight Diagnostics survey functionality
HP Insight Diagnostics (on page
) provides survey functionality that gathers critical hardware and software
information on ProLiant servers.
This functionality supports operating systems that are supported by the server. For operating systems
supported by the server, see the HP website
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics installation,
or it can be installed through the SPP ("
" on page
HP Insight Remote Support software
HP strongly recommends that you register your device for remote support to enable enhanced delivery of
your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support
supplements your monitoring continuously to ensure maximum system availability by providing intelligent
event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate
a fast and accurate resolution, based on your product’s service level. Notifications may be sent to your
authorized HP Channel Partner for onsite service, if configured and available in your country.
For more information, see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Gen8
Servers and BladeSystem c-Class Enclosures on the HP website
HP Insight Remote Support is available as part of HP Warranty, HP Care Pack Service, or HP contractual
support agreement.
HP Insight Remote Support Direct Connect
When you use the embedded Remote Support functionality with an HP ProLiant Gen8 server or HP
BladeSystem c-Class enclosure, you can register a server or #*!<unassigned_variable>!*# to communicate
directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting
Device in your local environment. HP Insight Online will be your primary interface for remote support
information. The Direct Connect Remote Support configuration is available in iLO 4 1.40 and later, Intelligent
Provisioning 1.60 and later, and Onboard Administrator 4.11 and later.
For more information, see the product documentation on the HP website