HP Officejet Pro K850dn Printer - Manual (Page 109)

Hewlett-Packard limited warranty statement
HP product Duration of Limited Warranty
Software 1 year
Accessories 1 year
Ink cartridges 6 months*
Printheads 1 year*
Printer peripheral hardware (see below for details) 1 year
*For more detailed warranty information, see www.hp.com/support/inkjet_warranty .
Extent of limited warranty
1. Hewlett-Packard warrants to the end-user customer that the HP products specified above will be
free from defects in materials and workmanship for the duration specified above, which duration
begins on the date of purchase by the customer.
2. For software products, HP's limited warranty applies only to a failure to execute programming
instructions. HP does not warrant that the operation of any product will be uninterrupted or error
free.
3. HP's limited warranty covers only those defects that arise as a result of normal use of the
product, and does not cover any other problems, including those that arise as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP;
c. Operation outside the product's specifications;
d. Unauthorized modification or misuse.
4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not
affect either the warranty to the customer or any HP support contract with the customer.
However, if printer failure or damage is attributable to the use of a non-HP or refilled ink
cartridge, HP will charge its standard time and materials charges to service the printer for the
particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any product which is
covered by HP's warranty, HP shall either repair or replace the product, at HP's option.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's
warranty, HP shall, within a reasonable time after being notified of the defect, refund the
purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective
product to HP.
8. Any replacement product may be either new or like new, provided that it has functionality at least
equal to that of the product being replaced.
ENWW Hewlett-Packard limited warranty statement 101