HP Officejet Pro K850dn Printer - Manual (Page 96)

b. Pull the paper towards you.
c. Ensure the media is properly aligned in the tray, and then lower the output tray.
4. If you have not found the jam, open the top cover. If there is paper remaining inside the printer,
ensure the carriage has moved to the right of the printer, free any paper scraps or wrinkled
media and pull the media towards you through the top of the printer.
WARNING! Do not reach into the printer when the printer is on and the carriage is stuck.
When you open the top cover, the carriage should return to its position on the right side of
the printer. If it does not move to the right, turn off the printer before you remove any jam.
5. After clearing the jam, close all covers, turn on the printer (if you turned it off), and then press
(Resume button) to continue printing.
The printer will continue printing the next page. You will need to resend any page that was jammed in
the printer.
To avoid jams
● Make sure the printer is placed on a flat surface.
● Make sure that nothing is blocking the paper path.
● Do not overload the tray. See Understanding specifications for supported media .
● Load paper properly. See Loading media .
● Do not use media that is curled or crumpled.
88 Chapter 5 Maintaining and troubleshooting ENWW