HP Officejet Pro K850dn Printer User Manual
Page 86
Check media settings
Make sure the page settings in the printer software matches the width and length of media loaded in
the tray. See
Check the parallel port on your computer
If you are using a parallel cable, make sure the printer is connected directly to the parallel port. Avoid
sharing the port with other devices, such as a Zip drive or other printers.
Placement of the text or graphics is wrong
Check how the media is loaded
Make sure the paper guides fit snugly against the edges of the stack of media, and make sure the
tray is not overloaded. See
.
Check the media size
●
Content on a page might be cut off if the document size is larger than the media that you are
using.
●
Make sure the media size selected in the printer driver matches the size of media loaded in the
tray.
●
If you are using a computer running Windows, select Emulate LaserJet Margins in the printer
driver to print a LaserJet formatted document.
Check margin settings
If the text or graphics are cut off at the edges of the page, make sure the margin settings for the
document do not exceed the printable area of your printer. See
Check the page-orientation setting
Make sure the media size and page orientation selected in the application match the settings in the
printer driver.
Check the Preserve Layout setting (Windows)
If you are using a duplex unit to do automatic duplex printing, ensure Preserve Layout is selected in
the printer driver. Clearing this option might result in unwanted page breaks. See
Check the printer location and length of USB cable
High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight
distortions to printouts. Move the printer away from the source of the electromagnetic fields. Also, it is
recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the
effects of these electromagnetic fields.
If the solutions do not work, the problem might be caused by the inability of the application to
interpret print settings properly. See the release notes for known software conflicts; or refer to the
application's documentation, or contact the software manufacturer for specific help.
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Chapter 5 Maintaining and troubleshooting
ENWW