Ocp problems, 22 ocp problems, Table 22 – HP EML E-series Tape Libraries User Manual

Page 71

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OCP problems

Table 22 OCP problems

Problem

Corrective action

The OCP is blank.

Touch the OCP to wake it from sleep mode.

Confirm that the power is on.

Use Command View TL software or the Interface Manager CLI to

check for errors. See the HP StorageWorks Interface Manager and

Command View TL user guide.

The OCP does not respond to touch.

Make sure that the Ethernet cable is properly connected between

the library robotics controller PUBLIC port and the CASCADE port

on the Interface Manager card.

Use Command View TL or the Interface Manager CLI to check

for errors.

An error message is displayed on a

red OCP status bar.

Review latest error messages in the critical and warning event logs

to help decipher the message and determine the cause.

A warning message is displayed

on a yellow OCP status bar.

Check the Health Status on the OCP to determine cause.

Review latest event details in the warning event log to determine

the cause.

Enterprise Modular Library E-Series

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