HP Photosmart Premium C309 - Manual (Page 110)

• Ink alert
• Ink cartridge problem
• Ink service capacity warning
• Ink system failure
• Check ink cartridges
• Install printhead and then cartridges
• Non-HP cartridge
• Original HP ink depleted
• Previously used genuine HP cartridge
• Printhead appears to be missing or damaged
• Printhead problem
• Problem with printer preparation
• Ink cartridge is missing, incorrectly installed, or not intended for your product
Cartridges in wrong slot
Solution: Remove and reinsert the indicated ink cartridges into the correct slots by
matching color of cartridges to color and icon for each slot.
Printing cannot occur without one of each type of ink cartridge inserted into the correct
slot.
For more information, see:
“Replace the cartridges” on page 72
Cause: The indicated ink cartridges were inserted into the wrong slots.
General printer error
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
• Solution 1: Reset the product
Errors 107
Solve a problem