HP Officejet Pro 8000 - A811 - Manual (Page 100)

NOTE: Resetting the printer’s network settings also resets the printer’s firewall settings. For
more information about configuring the printer’s firewall settings, see .
Uninstall and reinstall the HP software
If your installation is incomplete, or if you connected the USB cable to the computer before
prompted by the HP software installation screen, you might need to uninstall and then reinstall the
HP software that came with the printer. Do not simply delete the printer application files from your
computer. Make sure to remove them correctly using the uninstall utility provided when you
installed the HP software.
To uninstall from a Windows computer, method 1
1. Disconnect the printer from your computer. Do not connect it to your computer until after you
have reinstalled the HP software.
2. On the computer desktop, click Start, select Programs or All Programs, click HP, click the
printer name, and then click Uninstall.
3. Follow the onscreen instructions.
4. If you are asked whether you would like to remove shared files, click No.
Other programs that use these files might not work correctly if the files are deleted.
5. Restart your computer.
To uninstall from a Windows computer, method 2
NOTE: Use this method if Uninstall is not available in the Windows Start menu.
1. On the computer desktop, click Start, select Settings, click Control Panel, and then click
Add/Remove Programs.
- Or -
Click Start, click Control Panel, and then double-click Programs and Features.
2. Select the printer name, and then click Change/Remove or Uninstall/Change.
Follow the onscreen instructions.
3. Disconnect the printer from your computer.
4. Restart your computer.
NOTE: It is important that you disconnect the printer before restarting your computer.
Do not connect the printer to your computer until after you have reinstalled the HP
software.
To reinstall in a Windows computer
1. Insert the HP software CD into your computer's CD drive, and follow the onscreen
instructions.
2. Connect the printer when the HP software prompts you to connect it to the computer.
3. Press the Power button to turn the printer on.
After connecting and turning on the printer, you might have to wait several minutes for all of
the Plug and Play events to complete.
4. Follow the onscreen instructions.
To uninstall from a Macintosh computer, method 1
1. Open the HP Utility. For instructions, see Open HP Utility.
2. Click the Application icon on the toolbar.
3. Double click HP Uninstaller, and then click Continue.
4. Select the product to uninstall, and then click Uninstall.
5. When prompted, type the correct administrator’s name and password, and then click OK.
Appendix C
96 Network setup