Solve paper-feed problems – HP Officejet Pro 8000 - A811 User Manual
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6. Remove the new printhead from its package, and then remove its orange protective
caps.
CAUTION: Do not shake printheads after the caps are removed.
7. Insert the printhead into its color-coded slot (the label on the printhead must match
the label on the printhead latch). Press down firmly on the printhead to ensure
proper contact.
8. Pull the printhead latch all the way forward, and then press down to ensure that the
latch is engaged correctly. You might have to apply some pressure to engage the
latch.
9. Close the top cover.
10. Wait while the printer initializes the printheads and prints the alignment pages. If
the printer does not print the pages, start the alignment process manually. For
more information, see To align the printheads.
Solve paper-feed problems
Media is not supported for the printer or tray
Use only media that is supported for the printer and the tray being used. For more
information, see Media specifications.
Media is not picked up from a tray
•
Make sure media is loaded in the tray. For more information, see Load media. Fan
the media before loading.
•
Make sure the paper guides are set to the correct markings in the tray for the
media size you are loading. Also make sure the guides are snug, but not tight,
against the stack.
•
Make sure media in the tray is not curled. Uncurl paper by bending it in the
opposite direction of the curl.
Chapter 4
48
Solve a problem