Enww understanding the printer lights 111 – HP Photosmart Pro B8353 Printer User Manual

Page 121

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Printer light indication

Explanation and recommended action

Power light on, Resume light blinks.

Check for one of the following conditions:

Printer is waiting for special media to dry. Press the

Resume

button if you do not want to wait. You can change the dry time
in the printer driver. See

Ink is smearing

.

Printer is out of paper. Load paper and press the

Resume

button to continue the print job.

There is a media/banner size mismatch. Make sure the
media/banner size selected in the printer driver matches the
media/banner size loaded in the printer. To eject the
media/banner, press the

Resume

button.

I/O stall. Make sure your system is running properly and the
printer is properly connected to your system. Turn off the
printer, and then turn it on again. Then resend the print job.
To check the system, see the guidelines in

Troubleshooting

.

Power light off, Resume light blinks.

Paper motor stall.

Clear the jammed paper. See

Clearing jams

. After clearing the

jam, press the

Resume

button to continue the print job.

If no paper jam exists, press the

Resume

button. If this does

not work, turn off the printer, and then turn it on again. Then
resend the print job.

Power and Resume lights blink together at
same time.

Carriage stall.

If there is a paper jam, clear the jammed paper. See

Clearing

jams

. After clearing the jam, press the

Resume

button to

continue the print job.

If no paper jam exists, press the

Resume

button. If this does

not work, turn off the printer, and then turn it on again. Then
resend the print job.

Power and Resume lights blink, Left and right
print cartridge lights on.

Service station stall.

Open the top cover and unplug the power cord. Wait for the
Resume and Power lights to go off. Close the top cover and
plug in the power cord. Wait for the printer to reinitialize and
resend the print job.

All printer lights blink together.

Hardware error.

Make sure there is no paper jam in the printer. See

Clearing

jams

.

If you cannot resume the print job, cancel the print job. Turn
off the printer, turn it back on, and then try to print again. If the
problem persists, turn off the printer and disconnect the cable
from the printer. Reconnect the cable, turn on the printer, and
then try to print again.

ENWW

Understanding the printer lights

111

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