HP Photosmart Pro B8353 Printer User Manual

Page 9

Advertising
background image

Check the print cartridge contact pads .............................................................. 98

Resolving paper-feed problems ......................................................................................................... 99

Another paper feed problem is occurring ........................................................................... 99

Media is not supported for the printer or tray .................................................... 99
Media is not picked up from input tray .............................................................. 99
Media is not coming out correctly ...................................................................... 99
Pages are skewing ............................................................................................ 99
Multiple pages are being picked up ................................................................... 99

Troubleshooting installation issues .................................................................................................. 100

Problems printing an alignment page .............................................................................. 100
Problems installing software ............................................................................................ 100

Verify the computer requirements ................................................................... 100
Verify installation preliminaries ........................................................................ 100
Reinstall the printer software ........................................................................... 100

Clearing jams ................................................................................................................................... 101

Tips for avoiding paper jams ............................................................................................ 103

Resolving photo printing problems ................................................................................................... 104
Resolving borderless printing problems ........................................................................................... 105
Resolving banner printing problems ................................................................................................. 106
Resolving automatic two-sided printing problems ............................................................................ 107
Resolving network printing problems ............................................................................................... 108

7 Printer lights reference

Understanding the printer lights ....................................................................................................... 110

8 HP supplies and accessories

Ordering printing supplies through the Toolbox ............................................................................... 116
Accessories ...................................................................................................................................... 117

Automatic two-sided printing accessory .......................................................................... 117
USB cable ........................................................................................................................ 117
Network interface ............................................................................................................. 117

Supplies ............................................................................................................................................ 118

Print cartridges ................................................................................................................. 118
Photo papers ................................................................................................................... 118
Inkjet papers .................................................................................................................... 119
Transparency films .......................................................................................................... 119
Specialty papers .............................................................................................................. 119
Greeting cards ................................................................................................................. 120
Brochure papers .............................................................................................................. 120

9 Customer support and warranty

Obtaining electronic support ............................................................................................................. 122
HP Instant Support ........................................................................................................................... 123
HP Telephone Support ..................................................................................................................... 124

Before you call ................................................................................................................. 124
Telephone support numbers ............................................................................................ 124

Hewlett-Packard Limited Warranty Statement ................................................................................. 126

10 Printer specifications and Declaration of Conformity

ENWW

vii

Advertising