HP Scanjet Enterprise 9000 Sheet-feed Scanner - Manual (Page 20)

4 Care and maintenance
This section presents information about how to care for and maintain the scanner.
• HP Scanner Tools Utility Maintenance tab
• Order maintenance and scanning supplies
• Clean the scanner glass
• Clean the paper path
• Clean the rollers
• Replace the rollers
Occasional cleaning of the scanner helps ensure high-quality scans. The amount of care
necessary depends upon several factors, including the amount of use and the
environment. You should perform routine cleaning as necessary.
CAUTION: Before placing an item in the document feeder, make sure that the item
does not contain wet glue, correction fluid, or other substances that can be transferred
to the interior of the scanner.
Make sure there are no curls, wrinkles, staples, paper clips, or any other attached
material. Sheets should not be stuck together.
HP Scanner Tools Utility Maintenance tab
The Maintenance tab of the HP Scanner Tools Utility displays the scanner usage,
maintenance history, and settings. You can record scanner maintenance and change the
setting for maintenance alerts.
For detailed information, see the HP Scanner Tools Utility Help. To open the Help, press
the Tools button on the scanner front panel, and then click Help in the dialog box.
Order maintenance and scanning supplies
You can purchase maintenance parts for your scanner.
1. Visit the HP scanner parts Web site at www.hp.com/buy/parts .
2. Select your language, and then click the arrow.
Clean the scanner glass
Both strips of glass in the scanner should be cleaned periodically or any time a scanned
image has streaks.
To clean the strips of glass, follow these steps:
1. Press the Power switch to the off position, and then disconnect the USB cable and
power supply from the scanner. Wait 10 minutes to allow the scanner glass to cool.
2. Open the scanner hatch.
18 Care and maintenance