Getting assistance – HP Scanjet Enterprise 9000 Sheet-feed Scanner User Manual

Page 39

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Getting assistance

In order to get the best results from your HP product, please consult the following HP
support offerings:

1.

Review the troubleshooting chapter in this guide.

2.

See the HP online support website at

www.hp.com/support

, or contact your point of

purchase.
HP online support is available to all HP customers. It is the fastest source for up-to-
date product information and expert assistance, including the following features:

Online chat and email access to qualified online support specialists

Software, firmware, and driver updates for your product

Valuable product and troubleshooting information for technical issues

Proactive product updates, support alerts, and HP newsletters (available when
you register your product)

3.

HP support by phone

Support options and fees vary by product, country/region, and language.

Fees and policies are subject to change without notice. Please see

www.hp.com/

support

for the latest information.

4.

Post-warranty period
After the limited warranty period, help is available online at

www.hp.com/support

.

5.

Extending or upgrading your warranty
If you would like to extend or upgrade the product’s warranty, please contact your
point of purchase or see the HP Care Pack Services at

www.hp.com/support

.

6.

If you already purchased an HP Care Pack Service, please check the support
conditions in your contract.

Getting assistance

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