Solve common macintosh problems, Solve common macintosh, Problems – HP LaserJet P3005 Printer series User Manual
Page 162
Solve common Macintosh problems
In addition to the problems that are listed in
, this section lists problems that
can occur when using a Mac computer.
NOTE
Setup for USB and IP printing is performed through the Desktop Printer Utility. The
device will not appear in the Chooser.
The device driver is not listed in Print Center.
Cause
Solution
The device software might not have been installed or was
installed incorrectly.
Make sure that the HP LaserJet P3005 PPD is in the following
hard drive folder:
Library/Printers/PPDs/Contents/
Resources/<lang>.lproj
, where “<lang>” represents the
two-letter language code for the language that you are using.
If necessary, reinstall the software. See the getting started
guide for instructions.
The Postscript Printer Description (PPD) file is corrupt.
Delete the PPD file from the following hard drive folder:
Library/Printers/PPDs/Contents/Resources/
<lang>.lproj
, where “<lang>” represents the two-letter
language code for the language that you are using. Reinstall
the software. See the getting started guide for instructions.
The device name, IP address, or Rendezvous host name does not appear in the device list box in the print center.
Cause
Solution
The device might not be ready.
Make sure that the cables are connected correctly, the device
is on, and the ready light is on. If you are connecting through
a USB or Ethernet hub, try connecting directly to the computer
or use a different port.
The wrong connection type might be selected.
Make sure that USB, IP Printing, or Rendezvous is selected,
depending on the type of connection that exists between the
device and the computer.
The wrong device name, IP address, or Rendezvous host
name is being used.
Check the device name, IP address, or Rendezvous host
name by printing a configuration page See
. Verify that the name, IP address, or Rendezvous host
name on the configuration page matches the device name, IP
address, or Rendezvous host name in the Print Center.
The interface cable might be defective or of poor quality.
Replace the interface cable. Make sure to use a high-quality
cable.
The device driver does not automatically set up your selected device in Print Center.
Cause
Solution
The device might not be ready.
Make sure that the cables are connected correctly, the device
is on, and the ready light is on. If you are connecting through
a USB or Ethernet hub, try connecting directly to the computer
or use a different port.
The device software might not have been installed or was
installed incorrectly.
Make sure that the HP LaserJet P3005 PPD is in the following
hard drive folder:
Library/Printers/PPDs/Contents/
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Chapter 7 Problem solving
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