Nothing happens when i try to print – HP Deskjet F4185 All-in-One Printer User Manual

Page 105

Advertising
background image

Solution: Try printing another document from the same software application. If this
works, then try printing a previously saved version of the document that is not corrupt.

Nothing happens when I try to print

Cause: The HP All-in-One is turned off.
Solution: Look at the On light located on the front of the HP All-in-One. If it is not
lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to
the HP All-in-One and plugged into a power outlet. Press the On button to turn on the
HP All-in-One.

Cause: The HP All-in-One is busy with another task.
Solution: If the HP All-in-One is performing another task such as copying or
scanning, your print job will be delayed until the HP All-in-One completes the current
task.
Some documents take a long time to print. If nothing has printed several minutes after
you sent a print job to the HP All-in-One, check your computer to see if there are any
messages.

Cause: The HP All-in-One is not the selected printer.
Solution: Make sure the HP All-in-One is the selected printer in your software
application.

TIP:

You can set the HP All-in-One as the default printer to ensure that the printer

is automatically selected when you select Print in the File menu of your different
software applications. For more information, see

Make the HP All-in-One the

default printer

.

Cause: The computer is not communicating with the HP All-in-One.
Solution: If the HP All-in-One is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is connected to the HP All-
in-One and the computer as shown below.

Print troubleshooting

103

Trou

bles

ho

ot

ing

Advertising