HP Deskjet F4185 All-in-One Printer - Manual (Page 82)

connected the HP All-in-One to your computer before the software installation screen
prompts you to do so, you must follow these steps:
Troubleshooting common setup issues
1. Disconnect the USB cable from the computer.
2. Uninstall the software (if you have already installed it).
3. Restart your computer.
4. Turn off the HP All-in-One, wait one minute, then restart it.
5. Reinstall the HP All-in-One software.
CAUTION: Do not connect the USB cable to the computer until prompted by the
software installation screen.
This section contains the following topics:
• The HP All-in-One will not turn on
• I connected the USB cable, but I am having problems using the HP All-in-One with
my computer
• The HP All-in-One does not print
The HP All-in-One will not turn on
Cause: The HP All-in-One is not properly connected to a power supply.
Solution:
• Make sure the power cord is firmly connected to both the HP All-in-One and the
power adapter. Plug the power cord into a grounded power outlet, surge protector,
or power strip.
1 Power connection
2 Power cord and adapter
3 Grounded power outlet
Chapter 12
80 Troubleshooting
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