HP Officejet 300 All-in-One Printer - Manual (Page 109)



Solution: Cause: Symptom:
You get the
message, "Printer
not responding." Your HP OfficeJet is
turned off or
disconnected. Turn your HP OfficeJet on by pressing the
"I" on the On/Off switch located on the left
side of the machine's base. Make sure that
the interface cable is connected. (See
"Connect the Interface Cable for Printing" in
the Installation Guide). Click Reconnect. If
your
HP OfficeJet was previously able to
connect to the device, check that the cable is
securely connected at both ends, the device
is turned on, and "Ready" is displayed on
the front panel. Check that any data switch
in use is set to connect to the HP OfficeJet.
Then click Reconnect.
Nothing
happens when I
try to print. If the HP OfficeJet printer
doesn't respond when you
try to print, it may be set
to the wrong port. Run the Windows front panel, select
Printers, select the HP OfficeJet, then click
the Connect button. Select the port that is
connected to your device. Do not select HP
OfficeJet. Click OK, close Printers and the
front panel, and try printing again. If you
still cannot connect:
1. Close the HP OfficeJet Manager.
2. Exit Windows.
3. Turn the machine off, then back on.
4. Restart Windows.
5. Restart the HP OfficeJet Manager.
If your HP OfficeJet has never
connected to the device, you may be
using a cable, data switch, or centronics port
that does not support bi-directional
communications.