HP OneView for VMware vCenter - Manual (Page 122)

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HP OneView Storage Module for vCenter
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HP OneView for vCenter UI Manager
Slow response in the vSphere Client
Possible cause: The system on which HP OneView for vCenter is installed does not meet the
hardware requirements for all software installed on the server.
Action: Ensure that:
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HP SIM and vCenter Server are not installed on the same server. This is not a supported
configuration.
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All hardware requirements are met for all software installed on the system.
For more information about installation requirements for HP OneView for vCenter, see the HP
OneView for VMware vCenter Installation Guide.
vCenter service terminates during startup
Possible cause: vCenter Server depends on SQL Server. If the vCenter service starts before SQL
server, vCenter Server fails to connect to its database.
Action: See article 1007669 in the VMware Knowledge Base .
Internet Explorer Permission denied script error immediately after installation
The following message appears when you start the vSphere Client after installing HP OneView for
vCenter:
Figure 20 Internet Explorer script error: Permission denied
Action: Close the window, add the vCenter host to the Internet Explorer list of trusted sites, and
then start the vSphere Client again.
Stale or corrupt cache or cookies results in GUI anomalies
Possible cause: HP OneView for vCenter uses the VMware plug-in architecture, which uses an
embedded Internet Explorer component to display the HP OneView for vCenter GUI. GUI anomalies
might occur if the Internet Explorer cache or cookies are stale or corrupted.
Action: Clear the cache in Internet Explorer.
1.
Select Tools
→Internet Options.
2. Click Delete in the Browsing history section of the General tab.
The Delete Browsing History dialog box opens.
3. Delete the temporary Internet files and cookies, and then click OK.
122 Troubleshooting